Earl Pence, Principal
Dr. Earl Pence has approximately 25 years of professional experience in the areas of strategic planning, organizational design and development, human resource planning, process improvement, organizational change, performance measurement and management, and leadership development.


Douglas Rachford, Principal
Dr. Douglas Rachford has 25 years of professional experience in designing, managing, and evaluating projects focused on organizational change, organizational development, human resource planning, program evaluation, leadership systems, human resource information systems, training, training planning, and performance enhancement. For the past 12 years he has worked for several Government agencies by serving on a number of task forces and programs focused on strategic and human resource planning, and process reengineering.


Donald Smith, Program Manager
Dr. Donald Smith has more than 20 years of experience conducting, managing and evaluating projects focused on improving the effectiveness of individuals and organizations. His areas of expertise include program evaluation, management and leadership development, instructional design and development, organizational assessment, problem solving and thinking skills, experimental design, and the analysis of quantitative and qualitative data.

Lisa Cuebas Shaw, Program Manager
Lisa Cuebas Shaw has over 15 years of experience as a management consultant. As a consultant, Lisa has helped major private and public sector clients solve important business issues, primarily in the areas of human resource management and organizational change. Lisa has an extensive background in change management, training, curriculum design and development, competency development and assessment, communications, and systems implementation.

Brian Shaw, Program Manager
Brian Shaw has over 17 years of front-line management experience. As the manager of property associations he helped lead organizations through change by leveraging technology and reducing redundancy resulting in cost savings and higher quality resident services. Brian has an extensive background in budgeting and financial analysis, as well as facilities and staff management. Most recently, he has applied his analytic capabilities in helping Federal Government executives address issues such as aviation safety, organizational restructuring, and technology investments. In these engagements, he has demonstrated the ability to effectively lead diverse teams through development efforts resulting in balanced solutions.


Catherine Kern, Senior Consultant
Catherine Kern has over 25 years of professional experience in successfully transforming organizations from a focus on day-to-day management operations to focusing on planning, performance measurement and effective leadership. Cathy has spent the last several years helping federal agencies achieve organizational excellence in the areas of human capital planning, strategic performance management, training, and process improvement.


Sue King, Senior Consultant
Sue King has more than 13 years of experience in designing and developing marketing, training, and communications materials. Sue has lead teams producing technical training packages and user documentation, multimedia marketing materials, and extensive web-based communication tools. She has managed teams of web editors, designers, content producers and programmers developing and maintaining large web sites with dynamic content. Her specialty is creating engaging content that quickly communicates key messages in practical and cost effective ways.


Kelly Robins, Senior Consultant
Ms. Robins has over 18 years of leadership experience in both the public and private sectors. As a consultant, Ms. Robins provides management support and analysis to clients in the areas of facilitation, training development, project management, organization development, leadership development and change management.


Deborah Koehle, Senior Consultant
Ms. Koehle has over 15 years of communication and project management experience with private, public, and non-profit organizations. As a consultant, Ms. Koehle provides management support, project management, organizational development, and program development.